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Have questions?

Here you’ll find helpful resources to better understand your breast ultrasound screening options, learn how to prepare for your appointment, and get answers to common questions. Browse through our FAQs to quickly find what you need.

If you still need assistance, our team is just a phone call away at 1-800.718.0961

Ultrasound Screening Questions

What are the benefits of a breast ultrasound?

When combined with mammography, breast ultrasound has been shown to increase early cancer detection rates up to 96% for women with dense breasts. Ultrasound is capable of detecting cancers that cannot be found by mammography and physical exams, making it an excellent procedure to add to your normal women’s health routine. Breast ultrasounds are also painless and use no compression or radiation.

Breast Ultrasound Screenings is a population-based approach, aimed at identifying disease in people who are seemingly healthy, as well as to educate and create awareness. Breast ultrasound screenings offer the benefit of Early Detection, potentially identifying breast abnormalities at a stage where treatment options are more effective and less invasive. Breast Ultrasound Screenings use ultrasound technology to screen both breasts, and the axilla area (under the arm). 

Diagnostic Breast Ultrasounds are used to establish the presence or nature of disease and to distinguish from other possible health conditions. A Diagnostic Breast Ultrasound is a targeted exam that focuses on further evaluation of breast abnormalities detected through a mammogram, physical exam, or a Breast Ultrasound Screening.

**Please note, HerScan does not diagnose.  If there are any significant findings noted by the Board Certified Radiologist on your completed report, you will be recommended to follow up with your Primary Care Dr. or OB/GYN for further diagnostic testing.  

***If you are already under the care of a physician for breast cancer, it is best that you continue your follow-up care with that physician. 

No, not for most women. Breast ultrasounds use a wand with warm gel to glide over your skin. There's usually no pain and no painful compression.

HerScan advocates that you do everything in your power to protect your health. While ultrasounds can see a lot of things that mammography can miss, mammography can pick up microcalcifications and other concerning information that ultrasound misses. Both mammography and ultrasounds are more powerful when used together, not in place of one another. It’s important to know that, sometimes, mammograms and physical exams are simply not enough, particularly in women with dense breasts.

Breast ultrasound can be performed safely while a woman is lactating. Ultrasound will NOT affect the quantity or quality of breast milk. Weaning is NOT needed to have a breast ultrasound. However, you are asked to either nurse or pump one hour prior to your scheduled appointment.

Dense breast tissue, as opposed to fatty breast tissue, is composed of more fibrous or glandular tissue than fat, making it much harder to read on a mammogram. Approximately 50% of the women in the United States have dense breast tissue. On a mammogram, dense tissue appears white, while cancerous tumors also appear white, making it nearly impossible to "see" the tumor. It's like trying to find a snowball in a snowstorm. This is why ultrasounds are so critical for women with dense breast tissue, as nearly half of all cancers are missed with mammography alone.

Location & Availability Questions

Where is HerScan located?

HerScan is a mobile breast screening service, meaning we travel all over the country to hundreds of different cities to hold our health events. Please check our schedule to see when we will be coming to your city!

We are now in 44 states and have scanned over 250,000 women!

HerScan posts our calendars 30-90 days in advance so you can plan your breast ultrasound appointment. You can view our current calendars here.

Don’t worry if you don’t see your city on the calendar. You can subscribe to our newsletter at the bottom of this page so you’ll be emailed as soon as updates or new calendars are posted. If we are not currently serving your state or area, you can submit an official request by emailing support@herscan.com - Our calendars are updated regularly on our registration page: HerScan.com/register

Appointment & Scheduling Questions

How do I make an appointment with HerScan for a breast ultrasound?

Booking an appointment is quick and easy with our online booking platform. Simply go to our Schedule Now page, select your State, then choose your Health Event (City and Date) from the list. After that, you will be prompted to select your desired appointment time from the available time slots. Then, enter your contact information and confirm your appointment. It’s that easy!

On the day of the health event, please dress comfortably. Once you arrive at the venue location, look for HerScan’s pink signs to point you towards the health event location. Upon arriving to the health event, you will be asked to fill out a brief medical history. Once completed, our female medical sonographer will provide you with a paper drape before beginning the exam. An ultrasound probe with warm gel will be used to begin screening both breasts and the axilla (armpit) area. After the completion of your screening test, your test will be read by our board-certified radiologist. From that point, your results will be emailed to the address you provide on your medical form.

On the day of your screening, please avoid wearing deodorant, lotion, or powders under your arms. If you do choose to wear deodorant, wipes will be available before your exam.

No prescription or referral from a doctor is required to utilize HerScan’s screening service.

Cost & Payment Questions

Do you accept insurance or Medicare?

At this time, HerScan does not accept Medicare, Medicaid, or any third-party insurance. Most FSA and HSA cards can be accepted, as long as they have a major credit card label on it.

A HerScan screening includes a complete ultrasound of both breasts and the underarm (axilla) area, interpretation by a board-certified radiologist, and secure access to your results through our online portal — all for a single, upfront cost of $295 ($325 in CA, HI, and NY).

Payment is due at the time of service and can be made using any major credit or debit card. Most FSA and HSA cards are also accepted when linked to a major credit card provider.

We proudly offer a $20 military discount on all screenings. Note: Military ID required. 

Payment can be made by major credit cards, debit cards, Apple Pay, Google Pay or FSA and HSA cards as long as they have a major credit card label on them.

The HerScan Cares Program is for those most in need of our service and facing true hardship. Please call our corporate office at 1-800-338-7499 for more information.

Reports & Results Questions

How long until I receive my ultrasound results in my email?

7-10 business days. Please check your email and your Spam. All emails are safely encrypted.

  • Please use the same email address you registered with (i.e., the one the invitation was sent to).
  • If you're missing your results email, check your Inbox or Spam folder for messages from “Blume.”

  • When creating your 6-digit PIN (Personal Identification Number), use only numbers—no letters or special characters. It is not a traditional password.

  • If your smartphone suggests a complex password, please disable that feature. Blume requires a numeric-only PIN with exactly 6 digits and will not accept other characters.

  • For additional information, please refer to the Results tab on the website.

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